Special Guest Workshop Expert — Wendy Batten

“Take a big-picture overview of how to market your shop and kick off 2025 with a roar! We’ll work step-by-step through proven strategies to help increase your store sales. This session will guide retailers in creating a personalised plan to attract more of the right customers, convert browsers into buyers, and boost your average sales ticket—all while turning customers into loyal, raving and returning fans. Come with an open mind and be ready to work. Together, we’ll workshop the entire retail funnel, tailoring ideas to fit your store’s needs and, we’ll also show you how to measure success as you go!”

— Wendy Batten